b'NICOLE PETERS,THE TROUBLESHOOTERNicoles job is straightforward but complex: She provides technical support to Korte employees, enabling us to work smarter through the critical technologies we depend on every day.Its her responsibility to field inquiries and tickets from Korte associates across the country, aiming for fixes within a week. This would have required countless hours and travel costs in the old days. But thanks to remote connectivity capabilities and 10+ years of Korte experience, she can solve it all from her Highland office. I am a very helpful person. I cant let anything go. I dont know. I just cant. Ive been raised a hard worker and I think I have it in my blood that if somethings wrong, I need to get it done.That strong work ethic finds its roots in childhood. Raised on a St. Rose farm thats been in her family for 100+ years, she worked for the familys dairy operation. The rhythms of that life became ingrained in her routine and persist today. The responsibility. The resourcefulness. The day-in, day-out dedication. That attitude makes her crucial in supporting projects, particularly complex Department of Defense work. It all requires collaborating with project managers to understand the budget, workforce requirements and the number of project trailers needing Internet connectivity.If technology is an industry cornerstone that helps us all work smarter, then Nicole is the mortar that helps hold it all together.69'